PRIVACY POLICY
Please CAREFULLY READ the following Privacy Policy relating to your use of our Sites, this site, and all sites listed below under our brand. By using our Sites and this site you agree to the terms in this Privacy Policy. This Privacy Policy was UPDATED January 8th, 2024.
This document is posted for your reference by Veterinary Hospitals, Inc. and CrossroadsVeterinaryClinic.net, collectively referred to hereinafter in this document as: “we”, “us”, “our”, “our page”, “our pages”, “our Site”, “our Sites”, “this site”, “this sites”, “the Site”, “the Sites”, and/or Veterinary Hospitals, Inc. and CrossroadsVeterinaryClinic.net.
We have created this privacy statement for Veterinary Hospitals, Inc. and CrossroadsVeterinaryClinic.net in order to demonstrate our firm and continuing commitment to the privacy of personal information provided by those visiting and interacting with Veterinary Hospitals, Inc. and CrossroadsVeterinaryClinic.net. We hold the privacy of your personal information in the highest regard. The following discloses our information gathering and dissemination practices for this website.
RECOGNITION
Because we recognize the importance of protecting your privacy our privacy policy is designed to assist you in understanding how we collect, use, and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site. This policy will be continuously assessed against new technologies, business practices, and our customers’ needs.
OUR COMMITMENT
Our Sites, this site, and Veterinary Hospitals, Inc. and CrossroadsVeterinaryClinic.net are completely committed to protecting your privacy and security in every way possible. We control this site from offices in the United States of America. We do not represent that materials on our Sites or this site are appropriate or available for use in other locations. Persons who choose to access our Sites or this site from other locations do so on their own initiative, and are therefore responsible for compliance with local laws, if and to the extent that local laws are applicable.
OUTSIDE SITES HAVE DIFFERENT PRIVACY POLICIES
It is possible that many or all of our Sites or this site including Veterinary Hospitals, Inc. and CrossroadsVeterinaryClinic.net may contain links to other websites, such as sponsor’s websites or online resources such as Amazon.com, Youtube.com, Instagram.com, Facebook.com, Pinterest.com, Google.com, and/or Barnesandnoble.com and various other sites offering products or services we believe may be interesting and useful to our viewers, prospects, and/or customers and clients. Many of these external sites may request personal information from you. In these case’s the collection and use of your personal information will be governed by the privacy policy applicable to that particular site, brand, and/or company. We cannot and do not control the advertisements, contents, links, or privacy policies that appear on those sites. We always encourage you to review the privacy policies of any and all third-party sites or services BEFORE providing them with any of your personal information.
As such, we are not responsible for the practices employed by websites, brands, and/or companies linked to or from our sites or this site, or the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that we think may be useful to users of our sites or this site.
Please remember that when you use a link to go from our site to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including web sites which have a link on our site, is subject to that website’s own particular terms of use and policies. Please read over those websites particular terms of use and policies before proceeding.
WHAT INFORMATION DO WE COLLECT?
When you visit our site you may provide us with two types of information: (1) personal information you knowingly choose to disclose that is collected on an individual basis and (2) website-use information collected on an aggregate basis as you and others browse our site.
(1) Personal Information You Choose to Provide including Email Addresses and Other:
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
(2) Website-Use Information:
Similar to other commercial Websites, our site utilizes a standard technology called “cookies” (see explanation below, “The Use of Cookies?”) and web server log files to collect information about how our site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our site, and the Websites visited just before and just after our site.
HOW AND WHY WE COLLECT YOUR INFORMATION
We collect your information in order to record and support your participation in the content(s), newsletters, products, and programs you request from us. Visitors to our Sites and this site can engage in many activities without providing us with any personal information. To participate in other activities such as an online raffle, an online give-away, an online sweepstakes, or an online collection or online donation for an organization or cause, we may ask you to provide certain personal information about yourself by filling out and submitting online form(s). It is always completely optional for you to engage in these activities. If you decide to participate in these activities, we may ask that you provide us personal information such as your first name, your last name, your mailing address, your ZIP code, your e-mail address, your home telephone or cell-phone number, your credit card processing information, and/or other personal information. If you do not provide the mandatory information required to participate in the activity, you will not be able to participate in that activity. In all cases we collect personal identification information from you only if you voluntarily submit such information to us.
We will also always tell you how we use this information or if we share it with another party. Except as otherwise provided in this privacy policy, we will never intentionally disclose any personal identification information about you as a person or individual user to any third party(s) without having received your permission. When you supply us with your contact information you may receive periodic e-mails, newsletters, mailings or phone calls from us with information on our programs, our products, our services, other important issues, or upcoming events. If you ever wish to be removed from any postal list, email list, phone list, or any other list(s), just let us know by emailing us at the address provided on the contact page of this site or on our Sites. When contacting us, please provide us with your exact name, email address, mailing address, and phone number. We will always remove your name from the appropriate list(s) as soon as possible, and we make every effort to do remove all parties requesting removal within fourteen (14) business days. Whenever you use our Sites or this site, we, or our authorized technology services provider(s) may also collect certain routing and technical information from you to facilitate use of our Sites, this site, and its accompanying services. We use this information to better administer our Sites, this site, and to analyze internet traffic patterns on our Sites and this site to understand which areas of our Sites and this site are attractive to our users, which areas could use improvement, and what technologies are being used to access our Sites and this site so we may improve.
This information is collected in aggregate form without identifying you or any user personally or individually. We may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional and advertising purposes. This data is often tracked by us and/or our technology services provider by using “cookies” during your visit.
HOW WE USE INFORMATION PROVIDED TO US?
Broadly speaking, we may, can, and do use personal information for the purposes of administering our business activities, providing the products and services you request, to process payments, to monitor the use of all services, our marketing, our email campaigns, our promotional efforts, and to improve our content and service offerings, and customize our site’s contents, layouts, and services, and for any and all other lawful purposes. These uses improve our site and assist us in better tailoring our site to meet your needs.
Furthermore, such information may be shared with others on an aggregate basis. Personally identifiable information or business information will not be shared with outside parties except as required by law.
Occasionally, we may also use the information we collect to notify you about important changes to our site, new services, and any special offers we think you may find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us at the link provided in the email or newsletter you received.
EMAIL CAMPAIGNS
It is our policy to ensure that any and all email campaigns conducted by us are conducted strictly in accordance with this Privacy Policy and the CAN-SPAM Act of 2003. Any violation is purely unintentional and will be corrected immediately upon notice.
THE USE OF COOKIES
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites. Browsers are usually set to accept cookies. However, if you would prefer not to receive cookies, you may alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our site will not function as effectively when viewed by the users. A cookie cannot retrieve any other data from your hard drive or pass on computer viruses.
HOW DO WE USE INFORMATION COLLECTED FROM COOKIES?
As you visit and browse our Web site, the site uses cookies to differentiate you from other users. In some cases, we also use cookies to prevent you from having to log in more than is necessary for security. Cookies, in conjunction with our Web server’s log files, allow us to calculate the aggregate number of people visiting our Web site and which parts of the site are most popular. This helps us gather feedback to constantly improve our Web site and better serve our clients. Cookies do not allow us to gather any personal information about you and we do not intentionally store any personal information that your browser provided to us in your cookies.
MARKETING AND TRACKING COOKIES
We also may use DART cookies for ad serving through Google’s DoubleClick, which places a cookie on your computer when you are browsing the web and visit a site using DoubleClick advertising (including some Google AdSense advertisements). This cookie is used to serve ads specific to you and your interests (”interest-based targeting”). The ads served will be targeted based on your previous browsing history (For example, if you have been viewing sites about visiting Las Vegas, you may see Las Vegas hotel advertisements when viewing a non-related site, such as on a site about hockey). DART uses “non personally identifiable information”. It does NOT track personal information about you, such as your name, email address, physical address, telephone number, social security numbers, bank account numbers or credit card numbers. You can opt-out of this ad serving on all sites using this advertising by visiting https://marketingplatform.google.com/about/enterprise/.
You can choose to disable or selectively turn off our cookies or third-party cookies in your browser settings, or by managing preferences in programs such as Norton Internet Security. However, this can affect how you are able to interact with our site as well as other websites. This could include the inability to login to services or programs, such as logging into forums or accounts.
Deleting cookies does not mean you are permanently opted out of any advertising program. Unless you have settings that disallow cookies, the next time you visit a site running the advertisements, a new cookie will be added.
IP ADDRESSES
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the Web pages you request) can be sent to you.
SHARING AND SELLING OF INFORMATION
We do not share, sell, lend, or lease any of the information that may uniquely identify a subscriber (such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide services that you have requested.
SURVEYS AND CONTESTS
From time-to-time our site requests information from users via surveys and/or contests. Participation in these surveys and/or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of our sites.
CHOICE TO OPT-IN OR OPT-OUT
This site allows any visitors to subscribe to receive future messages or services and to unsubscribe so as to not receive future messages or services. After unsubscribing we will discontinue sending the particular messages or services as soon as is technically feasible.
HOW CAN YOU ACCESS AND CORRECT INFORMATION?
You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing us at the address provided on the contact page of this site or our Sites.
PRIVACY POLICY EXCEPTIONS
Although we remain firmly committed to keeping your information private and secure at all times, the following exceptions to our privacy policy are in effect: We will immediately release specific information about you or your account or your activities to comply with any and all valid legal inquiries or processes including search warrants, subpoenas, statutes, and court orders. We will also immediately release specific information in special situations or under special circumstances such as any attempted breach of the security of our Sites or this site, any physical threat, or any property threat to yourself or concerning others. It is also possible that we may transfer user information including but not limited to personally identifiable information, in connection with corporate mergers, consolidations, the sale of related assets, corporate divisions, or any other fundamental corporate change occurring during sale or restructuring events. Personal information you enter when making an online purchase will be shared with payment processors, financial gateways, and credit card companies to authorize and process credit card payments. This information may also be shared with necessary third parties for the sole purpose or carrying out these transactions. Please remember that third parties can collect and use personal information that you give out online through a discussion board or posting site. While we always attempt to protect our clients and users’ personal information and privacy, we cannot guarantee the security of information you post in these forums. Disclose any such information at your own risk(s).
LEGALLY COMPELLED DISCLOSURE OF INFORMATION
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating our Terms of Service, Terms of Use, Privacy Policy, or Earnings Disclosure Agreements, or to protect the safety of our users or the Public.
A NOTE ABOUT CHILDREN AND MINORS
Children, minors, or anyone under 18 years of age are not eligible to use our services unsupervised and we ask that children (under the age of 18) do not submit any personal information to us. If you are a minor under the age of 18, you can use this service only in conjunction with permission and guidance from your parents or legal guardians.
ACQUISITION AND/OR CHANGES IN OWNERSHIP
In the event that the web site (or a substantial portion of its assets and/or services) is bought, sold, or otherwise acquired, your information could be considered part of those assets, and may be part of those assets and/or services that are transferred.
PRIVACY POLICY MODIFICATIONS
We may change this Privacy Policy from time to time. If/when changes are made to this Privacy Policy, we may email users who have given us permission to do so. We will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.
YOUR CONSENT
By using our site and this site specifically you consent to our collection and use of your personal information as described in this Privacy Policy. We reserve the right to amend this Privacy Policy at any time with or without notice.
OUR COMMITMENT TO SECURITY
Please note that your information will be stored and processed on our computers in the United States of America. The laws on holding personal data in the United States may be less stringent than the laws of your Country of residence or citizenship. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure information collected by our sites online.
GOVERNANCE
These terms will be governed by and construed in accordance with the Laws of the State of Florida, without regard to any principles of conflicts of law. You agree that any action at law or in equity that arises out of or relates to these terms, conditions, notices, policies, and/or provisions will be subject to mediation in the State of Florida. If any of these terms of use and/or terms in this privacy policy are found unlawful, void, or for any reason unenforceable, then that term, condition, notice, policy, and/or provision will be considered severable from the remaining terms, conditions, notices, policies, and/or provisions in this privacy policy and will not affect the validity and enforceability of the remaining terms, conditions, notices, policies, and/or provisions. These terms may be changed, adjusted, or modified from time to time as needed, but only by our posting of changes to these terms, conditions, notices, policies, provisions and/or privacy policy on our Sites and/or this site.
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